TORCHGRIP Product Warranty (by TecDriven, LLC)
If you are not completely satisfied with your TORCHGRIP product, you may return it for a full refund within 30 days of purchase.
Our Limited Warranty
TecDriven, LLC (“TecDriven) warrants TORCHGRIP products against all defects in material and craftsmanship for a period of 90 days from date of purchase by the original consumer purchaser. TecDriven will, at its option, repair or replace a defective product.
How to Make a Warranty Claim
In the event you need to make a claim, you can email us at firstname.lastname@example.org with you order number, photo(s) of your product issue and a brief description of the problem. See the following exclusions to warranty claims prior to making a claim. TecDriven reserves the right to charge a small shipping and handling fee in the event a claim is fulfilled.
Not Covered Under Warranty
- Damage to your electronic device, case/shell, folio or any other personal property in any circumstance or event. It is recommended that you have your device insured for damage for any cause.
- Normal wear and tear or any damage, failure or loss caused by:
- Accident, misuse, neglect, abuse or improper installation.
- Modifications to the product by anyone other than TecDriven.
- Failure to follow instructions or warning on the installation guide.
- Any natural occurring surface marks on metalized product parts.
- Dealer installation labor charges.
- TecDriven is not liable for incidental or consequential damages. Repair or replacement of defective TecDriven products is the sole remedy under this warranty.